Total Talk Call Accounting

Reduce Costs With Web-Based Call Accounting Software Solutions

Total Talk Call Accounting software helps keeps tabs on your entire communications infrastructure allowing you to reduce overall costs, gain greater visibility and assure security. Call Accounting works seamlessly with all of our other Total Talk offerings, including: Invoice Management, Wireless Management, Audit and Optimization, Asset Management, and Procurement.

Voice Services have become more complex to manage

Today’s voice networks are a complex mix of Voice over IP (VoIP) and legacy systems. Built from disparate systems, they don’t always work as one. Gathering information across the enterprise to gain control over expenses in a meaningful way can be challenging -- especially for larger enterprises.

Reducing overall costs and gaining greater visibility remain a major challenge

When you consider the cost, addressing it should be your top priority. While most Call Accounting software systems give you the tools to manage these challenges, even the best system will not live up to its cost-saving potential if it doesn’t serve up real-time information in a way that’s meaningful to you and your company.

Save time and money with the market’s most complete web-based Call Accounting software solution

You need a Call Accounting solution that is easy to use and manage, yet powerful enough to leverage captured information into powerful management decisions. Comview’s Total Talk Call Accounting saves you both money and time, increases employee productivity, provides valuable security information and keeps tabs on your entire communications infrastructure.

Enter data in real-time to assure all security requirements are met. Have instant access to 9-11 calls as well as harassment and threatening calls upon HR request.

With a suite of modules including...

  • Reporting
  • Business Intelligence and Network Utilization
  • Human Resources (HR) Interface
  • General Ledger (GL) Interfaces

Total Talk Call Accounting gives you the most complete solution available, day one.

Easy to Use Explore-Type Interface

Real control and savings that come from...

  • Fewer personal calls and reduced average call duration
  • Monitoring system efficiency, least cost routing and VoIP bandwidth utilization
  • Knowing all trunks and gateways are operational
  • Elimination of unused devices and ports
  • Lowering expensive directory assistance calls
  • Improved employee productivity
  • Real-time alerts

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For TEM customer satisfaction in the recent AOTMP State of the Industry Report.

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