Total Talk Audit & Optimization
All too often companies pay incorrect telecom charges without even knowing itFew companies have the resources and expertise needed to review their telecom charges on a regular basis for inaccuracies and overcharging by their carriers. Whether it’s incorrect billing practices, under-leveraged services, contract non-compliance or simple errors, the losses can be significant. 12% of charges are typically in error, with 85% favoring the carrierStudies indicate that typical billing errors range anywhere from 12-20%, the vast majority of the errors being in the carriers’ favor. Audit & Optimization should be your first step in turning the odds in your favor, recovering incorrect billing payments and avoiding them all together in the future. Keep your telecom running at peak efficiency and expenses in check with Total Talk Optimization Comview’s Total Talk Audit & Optimization services will make a significant impact to your bottom-line by identifying potential problem areas in your telecom spend and recovering those losses while there’s still time. More importantly our monthly audits assure you don’t experience the same errors in the future. And with typical client savings ranging from 10 to 15% it’s an easy investment to justify. Take control, stay in control, with Comview Audits:
Invoice Audits -- Expected Savings – 8 to 15%With just too many variables to simply assign the task exclusively to an audit engine, Comview performs a comprehensive audit using a combination of automated and manual services, picking up what automated systems overlook. Includes:- Comprehensive Audit down to USOC level
- Contract Compliance
- Tax issues
- One time charges
- Third Party Charges
- Application Downloads
- Premium Messaging
- Zero use
- All approved audits implemented for you
Wireless Optimization -- Expected Savings – 15 to 30%The opportunity is 15 to 30% savings, but the problem is too many variables to manually do an effective job. Our Wireless Optimization service includes quarterly plan optimization analysis and implementation. Includes:- Pooling optimization
- Messaging plans
- International spend
- Data – domestic and international
- Other features
- All approved changes implemented for you
PBX Optimization -- Expected Savings – 3 to 8%Going where traditional invoice audits can’t, our PBX optimization is based on granular call detail data from our Call Accounting service. Includes:- Goes where traditional audits can’t
- Trunk Utilization
- Least Cost Routing
- Pinpoint all calling anomalies
- Comprehensive report detailing all recommendations
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