SmallTalk Call Accounting
The same big benefits for small and medium sized businesses.
You don’t have to be a big business to have big telecom bills and big headaches. Voice and data costs are likely to be some of your biggest expenses. And while many Call Accounting tools can help to control these costs, there’s little cost-savings if no one has the time to manage it.
Comview’s SmallTalk Call Accounting is the right sized solution for small and medium sized organizations (up to three locations and 400 extensions) With SmallTalk you get all the benefits of an always state of the art system without any of the headaches of having to manage and maintain it. With SmallTalk you get it all, including proven cost savings, at a price that fits your budget. And when you’re ready, SmallTalk is easily upgraded to our Total Talk Management solution covering voice and data usage from any device.
Comview does everything so you don’t have to worry about management and maintenance, including:
- Collect and validate all data daily
- Perform nightly back-ups and rate table updates
- Provide anytime internet access
- Provide software upgrades and enhancements.
And with SmallTalk, you’re always assured of very low administration costs, high reliability, easy to access reports, and always the latest technology.
Comview is leading the way in total value.
Based on a proven ASP model, you don’t need to buy hardware and software or hire staff to manage our application.
There’s a long list of features we include free of charge with our SmallTalk solution, including:
- CDR PBX format changes any time your PBX gets a software upgrade.
- Complete software upgrades are always free.
- All SQL server database administration, nightly back-ups and archiving.
- Monthly V&H table updates loaded for you – all free of charge.
Daily data collection and processing means any data problems are immediately identified reported and corrected.
Immediate web based access puts all your information at your fingertips. With our real-time option, data is posted continuously throughout the day.
With internet based reporting you can generate reports at any time for any individual or group - or the entire organization.
Our application is so easy to learn you’ll be up and running in minutes.
- Fewer personal calls
- Reduced average call duration
- Improved employee productivity
- Monitor system efficiency, least cost routing and unauthorized use.
- Elimination of unused phones and PBX ports
- Lowering expensive Directory Assistance calls
- Know all trunks are operational.