Huntington Station, NY – December 1, 2011 – John Perri, Founder and CEO of Comview Corporation, a leading provider of Telecom Expense Management services, was officially notified today that for the second year in a row, Comview received the top ranking in AOTMP’s annual TEM WMM 2011 Enterprise Client Satisfaction Study.
During the 2011 research initiative, 1,066 professionals across 644 different enterprises participated in the study and rated their Telecom Expense Management (TEM) and Wireless Mobility (WMM) suppliers on overall customer satisfaction. While more than 100 TEM and WMM suppliers were identified during the study, only 22 of them qualified to be listed in the 2011 report. Comview ranked first among TEM suppliers supporting both fixed and wireless services. The complete list of suppliers rated in 2011 is available from AOTMP at www.aotmp.com.
This is the second year in a row that Comview received top rankings in the AOTMP Annual Survey. Comview achieved the number one customer satisfaction ranking in TEM and number two overall in AOTMP’s 2010 enterprise survey.
“We are thrilled to be recognized again by our customers for the high satisfaction they have in both our product platform and service levels,” said Perri. “To achieve top honors two years in a row proves that our approach of pleasing the customer, no matter what it takes, serves the market well,” added Perri.
“Once again, Comview’s clients expressed their overall satisfaction resulting in the highest satisfaction rating among TEM suppliers offering fixed and mobile services,” said Timothy C. Colwell, SVP Global Information Management, AOTMP, “When you consider that enterprise expectations for expense management are ever-increasing, Comview’s dedication to client satisfaction came through in the study,” added Colwell.
Comview’s Total Talk Management is the industry’s first truly integrated TEM WMM platform. Compared to legacy TEM platforms where users must look across multiple systems to understand usage, Total Talk Management allows users to manage all of their telecom usage and assets from one place.
About Comview Corporation
The firm’s flagship offering, Total Talk Management, combines Telecom Invoice Processing, Wireless and IT Asset Management, Procurement and Call Accounting in a single integrated platform. Comview’s managed service/BPO approach and “customer for life” philosophy provide customers with the highest level of service and support and sustainable ROI. Comview’s services are used by major organizations throughout the U.S. and abroad. For additional information about Comview, visit their website at www.comviewcorp.com or call 631-935-1901.
AOTMP is a leading authority on driving efficiency and performance into enterprise fixed and mobile telecom environments. AOTMP’s proprietary framework, methodologies and industry best practices bring a unique and disciplined approach that delivers significant and measureable improvement in financial and operational efficiency to our clients. For additional information visit their website at www.aotmp.com.
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